Shipping policy

At AUGUST, we aim to process and deliver your order as quickly and securely as possible. Orders are typically processed within 1–5 business days after payment confirmation. Estimated delivery times may vary depending on the customer’s location, courier availability, weekends, public holidays, and circumstances beyond our control. Customers are responsible for providing complete and accurate contact and delivery information. AUGUST is not responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete information. Once an order has been dispatched, customers may receive delivery updates from the courier. Shipping fees, where applicable, will be displayed during checkout. Please inspect your order upon delivery and contact our customer support team within 48 hours if the item received is damaged, defective, incorrect, or missing.