Refund policy

Returns & Exchanges Policy

At August, we do our best to ensure every order arrives correctly and in perfect condition.

Returns & Exchanges

We do not accept returns or exchanges for changes of mind, color, or size preferences. All product dimensions are accurately provided in each item’s description on our website.

If you receive an incorrect, damaged, or defective item due to an error on our side, we will arrange an exchange.

Reporting an Issue

Please contact us within 48 hours of delivery if there is an issue with your order.

Kindly provide your order number along with clear photos or videos showing the issue.

Our team will review your request and arrange an exchange if the issue is confirmed.

Refunds

We do not offer refunds. Exchanges are available for confirmed errors or defects on our side.

This policy does not affect any rights provided by applicable law.

Need Help?

For any questions or concerns about your order, feel free to contact us via Instagram DM.